It is our policy to provide a product which satisfies the performance, quality, reliability, and safety requirements of our customers at a fair market price.

This is accomplished by management actions which:

• Satisfy the long-range needs of our customers, the company, and its employees. Create harmony in our workplace.
• Foster and support a philosophy emphasizing quality in everything we do, including the quality of work life at Northland.
• Commit to the continuing improvements required to achieve a defect-free product.
• Assure customer needs are identified and our products and services meet these needs.
• Assure the development of products that are safe, producible, reliable, and of optimum design and value.
• Assure equality is and integral part of the supplier selection process.
• Provide current skills training and promote open communications to maximize employee contributions.
• Commit to an ongoing pursuit of excellence in everything we do.